Yes! All our pieces are made from 100% 925 Sterling Silver, which is hallmarked and tested for quality and purity.

Sterling silver may naturally tarnish with exposure to air and moisture, but with proper care and storage, your jewellery will maintain its shine for years. Each order comes with a silver care guide.

Yes, we offer Australia-wide shipping, and we also deliver to selected international destinations. Shipping costs and times vary depending on your location.

We sincerely apologize for any inconvenience. Please email us at support@ozinjewels.com.au within 48 hours of delivery along with:

• Your order number

• Photos/videos of the item and packaging
  We’ll process a refund or replacement after review.

Yes. Our sterling silver is nickel-free and skin-safe, making it suitable for most sensitive skin types.

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Not at this time. However, we are working on launching a custom design line in the near future. Stay tuned by subscribing to our newsletter!

Store your jewellery in a dry place, away from moisture and sunlight. Use a soft cloth to clean your items and avoid contact with perfumes or harsh chemicals.